24th March 2020 Update
We are also continuing the measures introduced earlier in the month which can be seen below in our earlier update. QSMC is absolutely committed to the health and wellbeing of all of our patients and staff and are taking every measure possible to provide a safe and compliant service to everyone. We are encouraging all clients to consider our Telehealth delivery method as part of their ongoing health care and we are working on continual process improvement to make this the most efficient delivery method for all patients during these challenging times.
If you have any questions please do not hesitate to contact our team on (07) 3891 2000.
18th March 2020 Update
At present our clinics are still open and providing our services to patients as we understand it is an essential part of your pain management, rehabilitation and health strategies. We encourage any patient to consider the alternative consultation options below if you are experiencing any symptoms, have recently travelled internationally or are exercising additional due diligence based on your personal circumstances.
To reassure you, we wanted to provide you with information around our internal practices to keep our facilities as clean as possible if you are visiting our clinic for treatment:
During this time, our patients’ wellbeing is of critical importance and we know that the services we provide form a key ingredient to the management and maintenance of your health. With this in mind we want to make sure that we have attempted every opportunity to continue to provide our expertise to you when you need it.
There may come a time when it will be more appropriate to your circumstances to not receive treatment in person and we would like to support you through this process. QSMC has the option to provide you the same expertise via Telehealth facilities such as video conferencing and phone consultations and this is available to all patients who require self-isolation or who prefer to stay at home to avoid possible exposure. Our reception team will gladly assist in arranging a Telehealth consultation for you.
We will continue to monitor the outbreak and follow the guidelines of the World Health Organisation (WHO), the Australian Physiotherapy Association (APA), Exercise and Sports Science Australia (ESSA) and the Australian Government and keep you informed as the circumstances evolve.
We thank you for your patience, understanding and vigilance at this time and we know if we work together we can continue to support you on your treatment journey while keeping all of you and our staff, safe and healthy.
Thank you. QSMC